SAN FRANCISCO — The California Public Utilities Commission (CPUC) confirmed Tuesday that PG&E recently filed a request to allow some people to use traditional devices if they do not want SmartMeters.
“Some customers remain concerned about SmartMeter technology and want alternatives,” Helen Burt, PG&E”s senior vice president and chief customer officer, said in a statement Monday. “Through comments to us and the CPUC, they are clear that an analog meter is the option they prefer to address their unease with wireless technology.”
The proposal could be a second option to let the utility company”s ratepayers choose not to use the new devices, which employ a wireless radio signal to relay usage information to a receiver.
PG&E then stores the data, and customers can access hourly, daily or monthly usage information online or by phone.
The CPUC still has not made a final decision on the company”s first opt-out plan, which would allow customers to pay fees to have the SmartMeter”s radio capabilities shut off.
Action regarding the SmartMeter alternatives is expected sometime next year, according to the CPUC.
PG&E said it has installed almost 9 million SmartMeters to date. The company contends the devices are safe and accurate but acknowledges the need to offer options to ratepayers who don”t want the new tools.
“Personal choice is important to our customers. In response to their requests, we are asking the commission to approve an option for customers to receive analog meters,” Burt said.
PG&E said the SmartMeters would “enhance the safety, reliability and affordability of its gas and electric services.”
The program is similar to ones occurring in other states and countries, according to PG&E.
