Last month we talked about many ways that you can get viruses. This month I would like to talk about scams on the internet, scams and viruses in your email, and the tricks the spammers use to give you viruses, steal your information and wreak havoc on your computer.
Look-alike anti-virus programs
The malware programmers have begun designing their malware to look like familiar anti-virus programs like AVG, Microsoft Security Essentials, etc. They also have ads that look like updates for Java and Adobe Flash. Some ads even use the logos of legitimate software companies like Microsoft. While you should not click on these look-alike emails, ads, and pop-ups, you should update Java, Adobe Flash, Adobe Reader, Windows security updates, and your Anti-Virus programs regularly. Here is how to do so safely: use the update function within the program, or better yet, just go to the program’s website to install the latest version. Type the website address in the address bar in your browser (e.g. java.com, adobe.com), find the software you need, and click the download button. Your Anti-Virus program will usually update on its own unless you have an expired subscription.
Email Attachments and Hyperlinks
One way to get viruses is from email attachments or website links (hyperlinks) in the body of the email. Don’t be fooled by the fake emails from banks, Fed-X, UPS, USPS, and other familiar and trusted organizations that tell you there is a problem with your account. These emails sometimes look very legitimate with logos and pictures of the company. Instead of clicking on the attachments or links in the email, just open your web browser, enter the website address of the company, and log in to see if there are any problems with your account.
Phone Scams
Beware of the telephone call that informs you that your computer has viruses and the caller needs to remotely fix your computer. Quite often the caller will say he is from Microsoft. Never let him take command of your computer, instead, just hang up. These companies are dishonest. They pretend to clean up your computer, and at the end of the session the caller will ask for your credit card. If you don’t pay, he may lock you out of your computer. Sometimes he even asks for personal information like driver’s license and social security numbers. If that’s the case, he may be trying to steal your identity or gain access to your bank accounts.
Mark Rudiger has been troubleshooting computers for over 20 years. He owns Lake County Websites & Computer Repair, LLC, which is located in Middletown. You may contact Mark by calling 707-987-1923 or emailing web@lakecountywebsites.com.
