SAN FRANCISCO
Pacific Gas and Electric Company (PG&E) continues to monitor the impacts of COVID-19 across its 48-county service area.
Pacific Gas and Electric Company (PG&E) continues to monitor the impacts of COVID-19 across its 48-county service area. As the pandemic impacts our local communities, we understand the potential for increasing financial struggles facing our customers as schools and businesses close. With more people remaining at home for extended periods of time, households may see an increase in energy use.
“Working from home, while caring for children and youth, adds stress in an already anxious environment. At PG&E, we know that electric and gas usage will likely increase for many customers as they practice social distancing and stay at home. We want to help customers with common-sense advice and easy-to-use tips to reduce the impacts on their budgets,” said Laurie Giammona, PG&E’s Chief Customer Officer and a Senior Vice President.
PG&E is committed to providing safe and reliable energy and ensuring business continuity in these challenging times. We are not currently experiencing any disruptions to delivering gas and electric service to our customers.
Actions to Support Customers
In its continuing response to the COVID-19 pandemic, PG&E is supporting customers with the following actions:
- PG&E voluntarily implemented a moratorium on service disconnections for non-payment. This suspension applies to both residential and commercial customers and will remain in effect until further notice.
- For the cities and counties that have a shelter-in-place order, PG&E will not perform work that requires a clearance resulting in a planned outage that impacts customers. If there’s critical work that requires a planned outage, it will be elevated for resolution.
- For the cities and counties without a shelter-in-place order, PG&E will not perform work that requires a clearance resulting in a planned outage that impacts customers with the exception of Wildfire Mitigation Program work. We will work to minimize customer impact, if possible, with temporary construction or generation. If there is critical work that requires a planned outage, it will be elevated for resolution.
- It has formally activated its Emergency Operations Center to facilitate and coordinate the company’s response to the spread of the virus. The company has had an Incident Management Team monitoring and responding to the virus for three weeks.
Keeping Customers and Employees Safe by Closing Service Centers
All PG&E’s customer service centers where customers normally pay their bills closed on Tuesday, March 17. Customers who typically pay their bills at one of these centers can call 1-877-704-8470, mail payments to PG&E, P.O. Box 997300, Sacramento, CA 95899, or go to pge.com to learn how to pay online or to find nearby Neighborhood Payment Centers.
The safety and health of our customers, employees and communities we serve is our primary responsibility. We have instructed our employees who have direct customer contact to take social distancing precautionary measures, such as avoiding handshakes and wearing disposable nitrile gloves while in customers’ homes. We are committed to continue addressing customer service needs.
No disruption in gas or electric service is anticipated due to the public health crisis. Please visit ww.pge.com/covid19/ to read more about PG&E’s response to the virus.
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LAKE COUNTY
Local radio stations still broadcasting during COVID-19 health crisis
KWNE and KMKX are broadcasting full time with regular updates on the latest releases and information. 94.5 K-Wine has live, local personalities that share on the moment information with our listeners along with playing the best of chart topping hits.
Max 93.5 plays “The Greatest Rock and Roll Ever Made” and shares updates with regular intervals. Both stations run community calendars with local events and information. And both stations have top notch up to date news coverage multiple times throughout the day.
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LAKE COUNTY
A message from the Lake County Sheriff’s Office
This message is to inform the public of further updates to the Lake County Sheriff’s Office COVID-19 preparedness efforts as it relates to the Lake County Jail facility. At this time, there are no suspected or confirmed cases of COVID-19 in the Lake County Jail.
Beginning this week and until further notice all visitation including family visitation is being cancelled. The Lake County Sheriff’s Office values visitation as an essential part of rehabilitation, but at this time the Department must make difficult decisions in order to protect the health and wellness of all who live and work in our Jail.
Legal visits will continue to be held, but they will be restricted to behind glass. Those requiring face to face legal visitation must receive prior approval from the Jail Commander.
Stay up to date on the Centers for Disease Control and Prevention’s COVID-19 response and prevention recommendations at https://www.cdc.gov/coronavirus/2019-ncov/index.html.
The Lake County Sheriff’s Office lobby, located at 1220 Martin Street in Lakeport, will be closed to the public until April 13, 2020. If you are reporting a crime or have an emergency, please contact Central Dispatch. For emergencies dial 911 non-emergencies dial (707)263-2690. If you need to speak with someone at the Sheriff’s Main Office please call the office main line at (707)262-4200. We apologize for any inconvenience this may cause.
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